troubleshoot.mdx

<div style = {{ fontSize: '40px', fontWeight: 'bold', textAlign: 'center' }}>Troubleshooting</div>

This section will cover the most common problems users may encounter while using ESX.

<details> <summary>Native XXXXXXXX is not supported</summary> <br/> <p>You may have incurred in a similar message:</p> <img src = "https://i.gyazo.com/483dfe7f779d5d85e908a61cd6505b5e.png"></img>

This may happen because you downloaded the "recommended version" of Fx Artifacts.

To fix this you simply need to use the latest artifact available instead like this:

<details> <summary>ESX Multicharacter couldn't connect to the database</summary> <br/> <p>You may have incurred in a similar message:</p> <img src = "https://i.gyazo.com/ed571574e704017b41b7234321624319.png"></img>

This error may be caused by a wrong mySQL string in your server.cfg file and/or your connection to the database is not working.

The following steps may help you solve the problem:

Check if your MySQL String in your server.cfg file is correct and correctly formatted: check OxMySQL documentation for more instructions.
Check if your database connection is working, use the Install guide to make sure your database is up and running </details>

<details> <summary>Error ESX = nil</summary> <br/> <p>You may have received a similar message:</p> <img src = "https://i.gyazo.com/thumb/1200/6ebb0adb3c4ddd26d902a5cfc3eceede-png.jpg"></img> if you receive this error, update your es_extended to the latest version. </details>